IF we Didn't meet your expectations, DONT pay for it!
Quality is an essential part of our commitment to world class products & customer services.
Here at Crystal Co. we are committed to good corporate governance, excellence, professionalism and the freedom of thought. A trained, confident and informed workforce is the key to the success of our business.
Our quality process includes
- Verifying and validating both existing & new program functions
- Researching improvements to add to the quality of our products & services
- Enhancement of our services though the involvement with our employees and our valued customers
- Guarantee the provision of adequate resources and minimize all non-conformance occurrences
- Ensure that the Quality Policy is documented, implemented, maintained and readily available
Our quality planning includes
- Tooling
- Procedure development
- Product specific control programs
- Voluntary training programs tailored to all employees
Quality service allows us to sustain customer satisfaction and loyalty and minimize the risk and cost of replacing faulty products.